Privacy Policy

Amanah Sejati (“we”, “our”, “us”) is a legal advisory practice based at 41, Jalan Tun Abdul Razak, 80000 Johor Bahru, Johor, Malaysia. We take the privacy of everyone who contacts us seriously, and we handle personal information with the same care we bring to legal work.

This Privacy Policy explains what personal data we collect, how we use it, on what legal basis, and what rights you have in relation to it. It applies to information collected via our website at amanahse.sbs, by telephone, or through direct correspondence.

If you have questions about this policy or about how we handle your information, please write to us at [email protected].

We collect personal information only when it is reasonably necessary for the purpose of providing legal advisory services or responding to an enquiry. This may include:

• Identifying information — name, telephone number, email address, and postal address where provided.
• Matter-related information — details of the estate, deceased's identity, beneficiary relationships, and other information relevant to the legal matter you bring to us.
• Website usage data — IP address, browser type, pages visited, and referral source, collected through analytics tools.
• Cookie data — preferences and consent records stored in your browser. See our Cookie Policy for detail.

We do not knowingly collect sensitive personal data beyond what is strictly necessary for an inheritance matter (which may, by its nature, include family relationships and religious affiliation where faraid principles apply).

Retention: Enquiry correspondence is retained for up to 24 months. Engagement files for completed matters are retained for seven years in accordance with professional practice requirements, after which they are securely destroyed.

Personal information is used for the following purposes:

• Responding to enquiries and arranging consultations.
• Delivering the advisory services for which you have engaged us.
• Maintaining our client records and fulfilling any legal or regulatory obligations.
• Improving the website and understanding how visitors use it (analytics, where consent is given).

We do not sell, rent, or trade personal data to third parties for marketing purposes. We do not send unsolicited marketing communications.

Legal basis for processing: We process personal data on the basis of your consent (for website analytics and communications), contractual necessity (for delivering services you have engaged), and our legitimate interest in maintaining accurate legal records.

We may share personal data with third parties in the following limited circumstances:

• Syariah and civil courts or authorities — where the matter requires filing with or attendance before a relevant authority in Malaysia.
• Instructed professionals — valuers, translators, or other professionals engaged to assist with a specific matter.
• Analytics providers — website usage data (anonymised or pseudonymised) may be processed by Google Analytics.
• Legal obligation — where disclosure is required by Malaysian law, court order, or a competent regulatory authority.

In each case, we share only the information necessary for the purpose and require that third parties handle it with appropriate confidentiality.

We take reasonable technical and organisational measures to protect personal data against loss, unauthorised access, disclosure, or misuse. These include:

• Encrypted transmission of data via HTTPS across the website.
• Access controls limiting who within the practice can view client files.
• Physical document security for paper-based records.
• Regular review of information handling practices.

In the event of a data breach that is likely to affect individuals, we will take steps to contain the breach and notify affected persons where required under applicable Malaysian data protection obligations.

Our website uses cookies to support basic functionality and, where you have given consent, to collect anonymised analytics data. A brief explanation of each category is below; full details are available in our Cookie Policy.

• Essential cookies — required for the site to function; cannot be disabled.
• Analytics cookies — help us understand how visitors use the site; only set with your consent.
• Marketing cookies — used for advertising attribution; only set with your consent.

You may update your cookie preferences at any time via our Cookie Policy page.

Subject to applicable Malaysian data protection law, including the Personal Data Protection Act 2010 (PDPA), you have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — request that inaccurate or incomplete data be corrected.
• Withdrawal of consent — withdraw consent for processing where consent is the legal basis; this will not affect processing already carried out.
• Complaint — lodge a complaint with the Department of Personal Data Protection Malaysia if you believe your data has been mishandled.

To exercise any of these rights, please write to [email protected]. We will respond within 21 days of receiving a valid request.

For any privacy-related questions, to exercise your rights, or to raise a concern: